Shenzhen Kinghelm Electronics Co., Ltd.

Our store values user privacy, which is your important right. When you use our services, we may collect and use your information. We hope to explain through this privacy policy how we collect, use, store, and share this information, as well as how we access, update, control, and protect this information when using our services.

The information we may collect

We may collect, store, and use your following information when providing services. If you do not provide relevant information, you may not be able to register as a user or enjoy certain services we provide, or you may not be able to achieve the expected results of the services.

The information you provide, such as the information provided during registration.

The information shared by other parties about you, and the information provided by other parties when using our services.

Your location information when using our services.

The information we obtained from you, such as the communication account, communication time, data, and duration.

How do we collect your information?

Most of the personal information we receive is voluntarily provided to us by users during the use of our services, such as when visiting our website, communicating with us, or during the ordering process.

The personal information you provide to us: You are free to choose which information you want to provide to us, or whether you want to provide information to us. However, some information such as your delivery address, payment information, and product order information is necessary for us to fulfill our contractual obligations. If you do not provide this information, you will not be able to order services from us.

Personal information collected through technology: When you use our website, we may collect passive information through the use of cookies.

Personal information we receive from others: We may receive personal information about users from third parties, such as network analysis providers, social media websites, law enforcement agencies, rejected party screening providers, and marketing consultants. For marketing purposes, we receive and share customers' shopping information.

How We Use Information

We may use the information collected during the process of providing services to you for the following purposes:

To provide services to you, we use authentication, customer service, security, fraud monitoring, archiving, and backup purposes to ensure the security of the products and services we provide to you. This helps us design new services and improve existing ones. Let us have a better understanding of how you access and use our services specifically to respond to your personal needs, such as language settings, location settings, personalized services and assistance, or other responses to you and other users.

To provide you with more relevant advertisements to replace popular ones; Evaluate and improve the effectiveness of advertising and other promotional activities, as well as our service promotion activities. Software certification or management software upgrade; Let you participate in our product and service survey.

How to protect your personal information?

The store is always committed to providing customers with the highest level of service and security. We implement appropriate technical and organizational measures to protect your personal information from accidental or illegal destruction, loss, alteration, or damage. All personal information we collect will be stored on our secure servers. All electronic transactions conducted through our website will be protected by SSL encryption technology.

How long will we keep your information?

We will store personal information for the necessary time in accordance with our legal obligations and legitimate business interests to achieve the purpose of collecting personal information. In order to comply with the statutory retention period, we may store your personal information for a maximum of 5 years.

The security of your information

We take commercially reasonable measures to protect the data transmitted through the website, especially financial information. We use various security technologies to protect users' identity information, including secure servers, firewalls, and credit card information encryption. Unfortunately, there is always a potential risk in sending information through any channel or retaining information on any storage device. We cannot guarantee the security of any information you transmit over the Internet, including the use of websites.